Linnworks Network Printer Margins Error
innworks is a CRM + stock management system used by "multi channel" eCoommerce retailers to track sales and order flow through the likes of Amazon, eBay and BigCommerce/Shopify.
Whilst the system is extremely popular, and has lifetime support, one issue is that it doesn't have the most effective documentation on how to correctly set up its label printing facility.
I was recently asked to fix a problem with a company
123.hp.com
whose label printers were not assigning the correct margins to newly printed labels.
I presumed a problem with Linnworks - but was actually an issue with the OS.
How It Works
Linnworks - like other third party software - sends print jobs to Windows, Mac or Linux - which forwards the job onto the appropriate printer.
The point here is that Linnworks itself does very little with the printer; it relies on the third-party drivers provided by the printer manufacturer to keep the label printers running on whichever system they're allocated to.
This means that when you're looking at problems with the printers, if Linnworks is sending the jobs okay - it will likely be a problem with the way in which each printer is set up on the local system that's the problem.
In the case of the recent job I did -
123.hp.com/setup this is exactly what happened.
Label Printers Are Standardized
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